Barbara Jakubczyk
Aspiring Florist | Customer Service & Operations Professional
Turza Śląska, PL.About
Highly organized and customer-focused professional with extensive client service experience, now transitioning into floristry with specialized education. Combines a strong aesthetic sense, meticulous attention to detail, and proven ability to work under pressure with a passion for creating beautiful floral arrangements. Eager to leverage manual dexterity and creativity to deliver exceptional customer experiences in a dynamic floral environment.
Work
Urząd Gminy Gorzyce
|Postal Courier
Gorzyce, Śląskie, Poland
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Summary
Managed reliable and timely delivery of official correspondence and parcels, ensuring accurate documentation and positive community engagement.
Highlights
Managed the timely and accurate delivery of official correspondence and parcels, ensuring critical information reached residents efficiently.
Maintained meticulous responsibility for entrusted property and sensitive return documentation, demonstrating high levels of integrity and accountability.
Cultivated positive relationships with numerous community residents, enhancing public trust and facilitating effective communication for the municipal office.
Developed and implemented efficient field work schedules, consistently meeting delivery deadlines and optimizing time management across a broad geographical area.
Emporio Butik
|Sales Assistant
Wodzisław Śląski, Śląskie, Poland
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Summary
Provided comprehensive customer service and sales support, ensuring an appealing retail environment and efficient store operations.
Highlights
Delivered professional direct customer service, offering personalized advice on product selection to enhance satisfaction and drive sales.
Managed visual merchandising and product display, consistently ensuring the boutique maintained an aesthetic and appealing presentation to attract customers.
Operated cash register and processed daily transactions, accurately handling payments and reconciling sales reports.
Coordinated merchandise deliveries and inventory tagging, maintaining organized stock and contributing to efficient store operations.
Education
Szkoła Policealna Międzynarodowego Instytutu Florystycznego
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Post-secondary
Floristry
Courses
Floral Arrangement Techniques
Plant Species Identification
Horticulture Principles
Flower Box Design
Wedding and Event Floristry
Liceum Księgarskie
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Secondary
Books and Information Management
Courses
Bookselling Techniques
Library Science Fundamentals
Inventory Management
Customer Service in Retail
Languages
English
Polish
Skills
Floristry & Creative Design
Floral Design, Bouquet Creation, Wreath Making, Flower Box Arrangements, Plant Care, Horticulture, Botanical Knowledge, Aesthetic Sense, Manual Dexterity.
Customer Service & Sales
Professional Customer Service, Client Consultation, Sales Support, Cash Register Operations, Payment Terminal Operation, Merchandising, Product Display.
Organizational & Operational
Workflow Optimization, Time Management, Team Collaboration, Inventory Management, Delivery Coordination, Attention to Detail, Problem-Solving, Documentation Management.
Licenses
Driving License (Category B).